What is Saphix Development?
The development and support arm for Saphix systems, project pages, Discord infrastructure, bots, documentation, policies, and technical operations.
FAQ
Common questions, quick answers
A quick reference for support, staff, services, reports, appeals, and role-based access.
How do I request help?
Use the support server or the Support page. Include the issue, screenshots, errors, platform, and what you already tried.
Where do reports and appeals go?
Use the Reports and Appeals pages as a structured prep page, then submit through the official Discord support flow.
Are staff roles public?
The staff structure is public, but role IDs and optional Discord user IDs are configured through environment variables.
Can testers join the team?
Yes. Tester is part of the Development Team structure and is used for bug reproduction, release checks, and quality feedback.
Is this the same as the Studio site?
No. It uses a similar operating model, but this site is specifically for Saphix Development and its staff/process pages.